Think and act systemically

About Us

We are system designers and business psychologists.  We sometimes travel by different names and disguises, but we design - with you.  We work together to design or redesign a future, strategy, plan, team, program, project, event, process, network, system, supply chain, organization, business venture, course, curriculum, or life. 

Our design intent is to encourage individual and organizational development through systemic thinking and action.  Simply, we help people think and act systemically.  Our approach and methods are from a systems perspective.  They are grounded in four systems principles, as articulated by Robert Flood and Mike Jackson:

  1. Think about and manage the whole.
  2. Achieve meaningful participation.
  3. Be reflective.
  4. Enhance human spirit and freedom.

While each individual and every organization are unique systems, they exhibit typical behavior patterns that can be understood and changed using one or more systems methods.  The behavior is in the system.  These methods manifest the systems principles and address the behavior patterns.  We generally use, adapt, or blend one or more methods in each engagement.  The methods we use include the following:

  • Appreciative Inquiry
  • Balanced Scorecard
  • Behavioral Economics
  • Business Psychology
  • Design Thinking
  • Future Search
  • General Systems Theory
  • Organization Behavior
  • Organization Design
  • Organization Development
  • Organization Change Management
  • Scenario Planning
  • Strategy Maps
  • Total Systems Intervention